Privacy Policy

At Awakened Travel Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address
• Booking Information: Retreat preferences, travel dates, dietary restrictions, medical information relevant to travel, and emergency contact details
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Records: Correspondence with us via email, contact forms, or other communication channels

Automatically Collected Information

• Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages viewed, and time spent on pages
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your retreat bookings and reservations
• To communicate with you about your bookings, inquiries, and our services
• To send you marketing communications, newsletters, and promotional materials (with your consent)
• To improve our website, services, and user experience
• To respond to your inquiries, comments, and requests
• To comply with legal obligations and protect our rights
• To analyze website usage and trends
• To ensure the safety and security of our retreat participants

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors (e.g., PayPal) for processing payments
• Email service providers for sending communications
• Website hosting and analytics services
• Travel and accommodation partners necessary for organizing retreats

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

When you make payments through our website, your payment information is processed securely by third-party payment processors who comply with industry-standard security protocols (e.g., PCI DSS compliance).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We may use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

6. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Awakened Travel Tours. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We use the following third-party services:

• Payment Processing: PayPal (see PayPal's Privacy Policy)
• Email Services: For sending transactional and marketing emails
• Website Analytics: To understand website usage and improve user experience

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your personal information in a structured, machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these locations.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: